Rapid doors are often specified for high-traffic areas, but their true value only becomes clear once they’re operating day in, day out. During a recent Ulti virtual showroom walkthrough with supermarket stakeholders, several practical questions came up around durability, lifecycle, servicing, and day-to-day use. The insights below reflect what’s been observed across real installations in New Zealand supermarkets, distribution centres, and food environments.
Designed for High Cycles – Not a Fixed End Point
Ulti Entry and Ulti Roll doors are designed high cycle ratings, but they are not engineered with a hard stop in mind. During the session, examples were shared of supermarket installations achieving millions of cycles, include on Pak’n’Save site exceeding 7 million cycles, even without perfect preventative maintenance.
The key point is that:
- Cycle ratings act as a design benchmark
- With preventative maintenance, doors can continue operating far beyond that number
- The core structure is highly robust; servicing typically focuses on wearable components
Expected Lifetime in Supermarkets and Back-of-House Areas
In practical terms, Ulti rapid doors regularly deliver 10-15+ years of service, even in demanding supermarket environments where doors are used constantly for trolleys, pallets, and forklifts.
One example discussed involved a supermarket corridor where a single door recorded close to 2 million cycles in just 18 months, highlighting how concentrated traffic can be – and how robust the system needs to be.
Track Design and Protection from Trolley Impacts
A common concern was whether trolley contact could damage the door tracks. The Ulti Entry system is designed so that:
- Tracks sit flush within the frame, rather than protruding into the opening
- Minor scrapes typically contact the frame, not the track
- Oversizing the door opening ensures the frame remains the narrowest point, reducing direct impacts on the curtains or guides
This design is particularly valuable in tight back-of-house supermarket layouts.
How Are Ulti Roll Doors Most Commonly Operated?
For Ulti Roll doors, the most common activation method discussed was radar sensors, particularly in forklift environments. Other methods include:
- Push buttons in controlled areas
- Floor loops for forklifts
- Swipe access where theft prevention is a concern in click-and-collect zones
Often, access methods are combined to balance speed, safety, and security.
Forklift Contact and Collision Durability
Forklift contact is a reality in industrial and supermarket back-of-house areas. Ulti Roll doors are designed without rigid bars through the curtain. Instead, they use:
- A zip guide system
- A soft bottom edge
- A curtain that can pop out and refeed after impact
In many cases, light to moderate forklift contact results in minimal downtime, with staff trained to refeed the curtain themselves.
Easy, Local, and Cost-Effective Maintenance
Wearable parts were another key topic. Ulti manufactures many components locally and holds critical spares across NZ branches, including tracks, control boards, and encoders. This ensures:
- Fast reapirs
- Predictable costs
- Reduced downtime for supermarkets and food retailers
Designed for real conditions, not ideal ones – Ulti rapid doors are proven in supermarkets across the North and South Island, delivering reliability, resilience, and long-term value where it matters most.