Behind the Door with Alex Jackman: Why People, Integrity, and Variety Matter at Ulti Group

At Ulti Group, we believe the best way to understand what we do – and why we do it – is to hear directly from our people.

In this Behind the Door feature, we sit down with Alex Jackman, Account Manager for Ulti Southern, to talk about his role, what he enjoys most about his work, and the values that guide him every day. The result is a genuine look at the people-first mindset behind our customer relationships across the South Island.

 

Meet Alex Jackman, Account Manager – Ulti Southern

Alex is an Account Manager working across Ulti Southern, supporting customers in a wide range of industries and environments. His role is built around understanding customer needs, visiting sites, and ensuring each solution fits the operational reality of the business.

One of the things Alex values most about his role is that no two days are ever the same.

“Every day is different, which is great. You get a lot of diversity – different environments, different places, and different people.”

That variety keeps the work engaging and ensures every customer interaction is informed by real-world context, not assumptions.

 

Why Face-to-Face Customer Relationships Matter

When asked what he enjoys most about his job, Alex doesn’t hesitate.

For him, it’s the face-to-face contact with customers and clients – building trust, understanding challenges on site, and creating genuine working relationships.

“Being able to have a role centred around that connection and context with our clients is something I really enjoy.”

This approach reflects how Ulti Group works across New Zealand. We don’t just supply industrial entrance solutions – we take the time to understand how a site operates, what matters most to the people working there, and how we can help improve safety, efficiency, and performance.

 

The Best Work Advice Alex Lives By

This Behind the Door conversation includes one key question: What’s the best work advice you’ve learned?

Alex’s answer is simple, timeless, and deeply aligned with Ulti Group values:

“Treat others how you want to be treated. Integrity is at the core of that.”

For Alex, integrity isn’t just a concept – it’s how he shows up with customers, colleagues, and partners. What you put out is what you receive back, and strong relationships are built on respect, honesty, and consistency.

This mindset underpins how we operate as a business – from first conversation to installation and long-term support.

 

What Alex Values the Most About Ulti Group

When asked what’s most valuable to him about working at Ulti Group, Alex’s answer is immediate:

The people.

“It’s always great coming to the office because it’s such a great team here.”

That sense of team is something we’re proud of across Ulti Group. We’re a Kiwi business built on collaboration, shared standards, and a genuine commitment to protecting what matters – people, products, and profits.

 

A People-First Approach Across Ulti Southern and Beyond

Alex’s story reflects what customers experience when they work with Ulti Group.

• Real people who understand real sites
• Solutions designed for New Zealand conditions
• A focus on safety, efficiency, and long-term performance
• Relationships built on integrity and trust

Whether it’s high-speed doors, sectional doors, or tailored industrial entrance solutions, our team brings local knowledge and national capability to every project.

 

Watch the Full Behind the Door Video

The video at the top of this page gives a candid look at Alex’s role, his values, and what it’s like working with Ulti Southern.

If you’d like to learn more about how Ulti Group supports businesses across New Zealand, explore:

 

• https://ultigroup.co.nz/about-us

 

 

• https://ultigroup.co.nz/services-we-provide

 

 

• https://ultigroup.co.nz/product-range

Or get in touch with our team to talk through your site requirements.

Ulti Group – Smarter. Safer. More efficient.